In the United States our shipping service is quite fast and we will likely use USPS depending on the size of the box needed.
You can specifically pay for a different carrier. At checkout just choose the option you prefer. **Note - other carriers may not be faster than USPS! It just provides another option if USPS doesn't deliver to your area.
All orders typically ship out within 1-14 business days and you will receive a tracking number via email as soon as your order ships. If you need an item super fast please contact us before purchase so we can arrange that for you.
*Note, if you "Custom Order" an item, we will contact you within 3 days with an estimated ship date*
If you need an item super fast, please contact us before you place your order so we can arrange that for you.
What if you order was lost or stolen?
It sucks, but sometimes Kavy's Customs orders packages are lost in transit (like socks in a dryer), or thieves think your new item is cool and want them for themselves.
Typically the carrier will determine if your order can be left in a safe secure place at your delivery address.
If your tracking information shows that your package was delivered, but you can't find it within 48 hours of expected delivery:
Note: Some carriers may deliver until 10 pm.
- Verify the shipping address of your Kavy's Customs order.
- Look for a notice of attempted delivery.
- Look around the delivery location for your package.
- See if someone else accepted the delivery unless you have health or safety concerns about doing so.
- Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.
- Wait 48 hours. In rare cases, packages may say delivered up to 48 hours before arrival.
If you believe your package may have been lost or stolen, the best thing to do is contact the carrier (USPS/FedEx etc.) that delivered the package. Be sure to have your tracking number handy.
If you are still having issues, contact us and we can try and assist you.