FAQs
Absolutely! We understand that events, group outings, or business needs can crop up last minute. Our specialized production and shipping workflows allow us to try and accommodate tight deadlines. Here’s how we make it happen:
• Call Us : If you need your items rushed, feel free to call us at 951-805-1650. We are will try and assist you to get you what you need ASAP.
• Streamlined Production Processes: We use advanced printing technology and efficient scheduling systems to ensure minimal downtime. This means your item goes from design to doorstep faster than traditional methods.
• Reliable Shipping Partners: Our relationships with reputable carriers let us offer overnight or two-day shipping options, so you get your products on time.
• Rush Order Tracking: We keep you in the loop at every stage. You’ll receive real-time updates and can track your shipment to plan your event with confidence.
We believe designing custom apparel should be straightforward—even if you have zero graphic design experience. Here’s how we make sure your vision becomes a reality:
• Easy Online Design Tools: Our user-friendly Custom Creator design tool is intuitive and guides you step by step—no specialized skills needed. We also offer templates and artwork galleries if you need a creative nudge.
• Complimentary Artwork Review: Before we print anything, our professional design team reviews your submitted designs. They check for alignment, color accuracy, and potential issues (like blurry logos) so you don’t have to.
• Digital Proof Approval: If requested, we will send you a final digital mock-up for your sign-off. That means nothing goes to print until you’re completely satisfied with how it looks.
• Expert Customer Support: Have a question about color matching or file resolution? Our knowledgeable customer service reps and designers are always ready to assist via phone, email, or chat. Call us at 951-805-1650 or email at info@kavyscustoms.com.
We take quality seriously—from the fabric we source to the ink and printing process we use. You can expect apparel that looks and feels great, wash after wash:
• Premium Apparel Selection: We partner with trusted garment brands to ensure soft, durable fabrics that won’t shrink or fade prematurely.
• Top-Tier Printing Technology: Our advanced screen printing and direct-to-film (DTF) machines deliver vibrant, long-lasting prints. The ink is cured properly to resist cracking or peeling.
• Quality Control Checks: Each garment is inspected post-printing to confirm the print meets our standards. If it’s not up to par, we’ll reprint it.
• Long-Term Wear Tests: Periodically, we test our own gear to make sure the graphics still pop after multiple washes—so you can wear your custom apparel with confidence. In fact we test our garments and prints with over 50 washes to ensure long tear wear.
We strive to make every step as worry-free as possible, and communication is key. Here’s how we keep you informed and supported:
• Real-Time Order Tracking: As soon as you place an order, you can monitor its progress—from design review and printing to packaging and shipping.
• Dedicated Customer Support: Our friendly team is available via phone at 951-805-1650, email at info@kavyscustoms.com, or live chat to answer any questions. If you need to tweak your design or change your shipping address last minute, we’re here to help.
• Proactive Updates: We’ll send notifications if there are any changes in production timelines or if we need additional information from you. No more guessing—you’ll always know the status of your order.
• Satisfaction Guarantee: If something doesn’t look right when you receive your items, contact us immediately. We’ll make it right—fast.
We believe that high-quality custom apparel shouldn’t break the bank. Here’s how we help you stick to your budget:
• Inclusive Pricing: Our online pricing includes the item, full size DTF printed image on the front of the item, free artwork review and setup.
• Transparent Pricing: Our online quote system shows you the cost of each order (including rush fees if applicable) so you’re never surprised by hidden charges.
• Bulk Order Discounts: The more you order, the more you save. For large group events, fundraisers, or company uniforms, our bulk pricing can help keep costs down.
• Flexible Options: Whether you’re looking for premium fabrics or more economical options, we offer a range of apparel choices to match your price point.
• Quality vs. Cost Balance: We never cut corners on printing or service. Even our most budget-friendly items go through the same quality checks, ensuring you get excellent value.
Every Time
Perfectly Made
Quality is never an accident; it is always the result of intelligent effort. - John Ruskin
